Privacy Policy

Last updated: January 2025

Welcome to Shuffle. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

• Name and contact details, including email address
• Date of birth
• Account credentials such as username and password
• Government-issued identification documents for verification purposes
• Financial information, including payment method details and transaction history

Automatically Collected Data

• IP address and geolocation data
• Browser type and version
• Operating system
• Pages visited, time spent on pages, and navigation patterns
• Device identifiers and cookies

How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account
• To provide, operate, and maintain our services
• To process transactions and send related information
• To verify your identity and comply with legal and regulatory requirements
• To communicate with you, including sending updates, security alerts, and support messages
• To improve our website, products, and user experience
• To detect, prevent, and address fraud, abuse, or other harmful activity
• To enforce our terms of service and other policies

Sharing of Your Information

We do not sell your personal information to third parties. However, we may share your data in the following circumstances:

• With service providers who assist us in operating our platform and conducting our business
• With regulatory authorities and law enforcement agencies when required by law
• With professional advisors such as lawyers, auditors, and insurers where necessary
• In connection with a merger, acquisition, or sale of assets, where your data may be transferred as part of the transaction

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict the processing of your data
• Request data portability
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact our support team through the website.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain data as required to comply with legal obligations, resolve disputes, and enforce our agreements.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting the revised version on our website. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us through the contact options available on our website. We are committed to addressing your inquiries promptly and transparently.